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Tasks

Tasks capture what still needs doing after a conversation. You create them yourself — or meiti does it for you after the conversation.

How to start

  1. "Setup & operations" → switch on "Track tasks in meiti".
  2. On "Start" → "New task" — or right in the ticket.
  3. For automatic tasks give the assistant the "Create task" skill in wrap-up.
Tasks on the "Start" tab. Sample view

Filters

meiti doesn't create a duplicate task on a ticket while the previous one from the same skill is still open. If the team should agree first, turn on approval on the skill — then "Create task?" appears on "Start".

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